Shipping policy
Shipping Policy
📦 Shipping Locations
We currently ship from multiple fulfillment centers worldwide:
- 🇺🇸 USA Warehouse: Ships to all U.S. states – 3–7 business days
- 🇪🇺 Europe Warehouse: Ships to EU countries – 5–7 business days
- 🇨🇳 China Warehouse: Ships worldwide (Asia, Middle East, Africa, South America) – 10–15 business days
⏱ Processing Time
Orders are processed within 1–4 business days (excluding weekends and holidays).
📬 Delivery Estimates
- USA: 3–7 business days
- Europe: 5–7 business days
- International: 10–15 business days
🎁 Shipping Method & Packaging
- All products are shipped in plain protective boxes (no retail branding)
- We include tracking numbers and shipping insurance with every order
- Products may be shipped as a gift to help avoid customs charges
📦 Customs & Taxes
Customers are responsible for checking import rules in their country. In most cases, orders pass without extra fees. If your order is held by customs, contact us—we’ll help.
📩 Questions?
Contact our support team anytime. We reply within 24 hours (Mon–Fri).